Dear Barnes & Noble: Stop making it so difficult for me to give you my money.

I don’t have a Kindle and I don’t want one. I don’t have a NOOK but might get one. I have a Kobo ereader which reads epub. The reason I didn’t buy a Kindle is I didn’t want to locking into the Amazon’s format or their store. Kobo has a store, but they don’t sell everything I want. In fact what I want right now is eighteen titles by Lawrence Block that are now on my NOOK wishlist. Eighteen books for which I would happily have already given you my money, were it not for one little snag. You don’t have a shopping bag function for ebooks.

And believe me I looked. I couldn’t quite believe this could be true — that the ONLY way I can buy ebooks in ONE. AT. A. TIME. That’s eighteen transactions. Eighteen entries on my debit card ledger, eighteen confirmation emails.


You would have already had my money by now, if you had a way for me to bundle my ebook purchases. I’ve looked for other sites, but so far I’ve only found these particular editions on Kindle and NOOK. If they were on Smashwords, Kobo, or Diesel, etc you would have lost my sale for good. I’m pretty determined to get these books so I will probably go through your laborious process to get them. But you are making me crazy, and I hope this complaint makes someone over there start to wonder how many sales you are losing from potential customer who like to binge on low-cost ebook purchases.

Best wishes,

Michael Canfield

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